Firms urged to cater for disabled web users

Web Design

29 July 2008

Companies could see significant benefits by improving their websites to take disabled internet users into account, according to an E-consultancy researcher.

Graham Charlton noted that with 3.5 million Britons unable to use a normal keyboard and 8.5 million disabled people in total currently in the UK, businesses could miss out on a sizeable market by failing to make their sites accessible.

"The key thing is that if your website is not accessible to these people, you are missing out on a vast potential market," he remarked.

Furthermore, a poor accessibility strategy could mean that the website is not particularly search engine-friendly, Mr Charlton warned.

A 2006 survey of disabled web users carried out by charity AbilityNet found that seven of the top ten websites favoured by these people failed to meet minimum accessibility standards, including the Guardian, eBay, Amazon, Times Online and Yahoo!.ADNFCR-1093-ID-18706542-ADNFCR

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